Welcome to the official Platinum website

Welcome to the official Platinum website

How to Get Started ?

Frequently asked questions pre-sales

  1. 1
    What is IPTV ?

    Internet Protocol Television (IPTV) provides one of the most diverse ways to enjoy unlimited TV wherever and whenever you are. The technology relies on Internet Protocol to seamlessly synchronize telecommunications to provide you with the ultimate HD quality broadcast TV viewing.

  2. 2
    Who are we ?

    We are a true, reliable and stable IPTV provider offering full IPTV Channels.

  3. 3
    Does this service work in my country ?

    Yes really ! Once you have an internet connection, it will work

  4. 4
    How it works ?

    To watch iptv you need either have one of these supported devices below and start playing Trial, And create a free IPTV account or sign up for paid service.

    We are compatible with:

    Mag Boxes (250, 254, etc)
    Dreamlink (T1, T1+, etc)
    Avov Tvonline (N, N2, N3 etc)
    VLC Player
    STB Emulator
    Perfect Player
    Best Player TV and Movies
    Enigma

    Smart tv

    And much more !

    With so many iptv compatible devices, we can provide support for every device in existence.

    Here is a list of the hardware (and software) that we can officially support :
    (H) MagBox (250,254, etc)
    (H) Dreamlink (T1, T1+, T6, etc)
    (H) Avov Tvonline (N, N2, N3 etc)
    (H) Amazon Fire TV Stick
    (S) Kodi
    (S) STB Emulator
    (S) Perfect Player
    (S) Best Player
    (S) VLC Player

    Our equipment allows us, but cannot provide official support for :
    Zgemma
    Enigma2
    XtreamTV
    ROKU

    Our devices do not allow our service : 
    TVHEADEND

  5. 5
    When will I get my test data or paid payment plan ?

    You will receive your file as soon as possible, we do our best not to keep you waiting for long, but sometimes this may take a few hours !

  6. 6
    How long does it take to install when I receive my account ?

    You can start watching in minutes.

  7. 7
    Do I need to subscribe to a dish / any provider for this work ?

    - No subscription of any kind required.

    We are compatible with:

    Mag Boxes (250, 254, etc)
    Dreamlink (T1, T1+, etc)
    Avov Tvonline (N, N2, N3 etc)
    VLC Player
    STB Emulator
    Perfect Player
    Best Player TV and Movies
    Enigma

    Smart tv

    And much more !

    With so many iptv compatible devices, we can provide support for every device in existence.

    Here is a list of hardware (and software) iptv can officially offer support to :
    (H) MagBox (250,254, etc)
    (H) Dreamlink (T1, T1+, T6, etc)
    (H) Avov Tvonline (N, N2, N3 etc)
    (H) Amazon Fire TV Stick
    (S) Kodi
    (S) STB Emulator
    (S) Perfect Player
    (S) Best Player
    (S) VLC Player

    IPTV devices allow, but official support cannot be provided for :
    Zgemma
    Enigma2
    XtreamTV
    ROKU

    IPTV devices do not allow our services to : 
    TVHEADEND

  8. 8
    What channels do you have ?

    You can view our channel list Here

  9. 9
    Do you guarantee that all channels will work ?

    While the best attempt will be made to maintain the best possible service, some may be unavailable due to technical or maintenance issues. Some channels will not work. Also, the channel list can be changed / modified without prior notice

  10. 10
    When will my subscription be blocked and deleted ?

    If you misuse the subscription, use a VPN, a proxy, or use it on two devices or on a server, then we will delete it and there will be no refund.

  11. 11
    Would you answer immediately if I have a problem with my order ?

    But within minutes, if you see that you are not getting an answer within an hour, send us another email, just in case you don't receive the first answer.

  12. 12
    How long does an IPTV subscription take ?

    We offer different plans to suit every need :

    12-month subscription

    6-month subscription

    3-month subscription

    One month subscription

    You can get started Subscribe here 

  13. 13
    After purchasing a subscription, what is next ?

    Once you place an order automatically, you will receive an email with instructions on how to prepare your parcel, most of the time you have all the information you need within a few minutes, but please allow us up to 5-15 minutes, sometimes you get burdened with Support server, clients and commands

  14. 14
    How much internet speed requires ?

    لا يقل عن 10 ميغابت في الثانية ، ومع ذلك الناس مع 5 ميغابت في الثانية حتى 3 ميغابت في الثانية لم يبلغ عن أي مشاكل على الإطلاق ، بعض الناس مع 100 ميغابت في الثانية تواجه مشكلة الاتصال ، وأفضل طريقة لاختبار استخدام الهاتف الخلوي الخاص بك وعاء وعاء وربط مربع لهاتفك كما وعاء المضيف ، ومحاولة لمدة دقيقة. ومع ذلك قد تستهلك البيانات الخاصة بك. كن حذرا

  15. 15
    Does your IPTV have EPG and recording function ?

    There is no problem with our EPG post

  16. 16
    Can I pay in my local currency ?

    Please note that our price is quoted in USD.

  17. 17
    Can I use one account on two or more devices ?

    Sorry, this is not allowed, the account only works for 1 device, if you have 3 devices, please buy 3 accounts.

  18. 18
    What device do we support?

    iptv is compatible with many devices out there.

    We are compatible with:
    Mag Boxes (250, 254, etc)
    Dreamlink (T1, T1+, etc)
    Avov Tvonline (N, N2, N3 etc)
    VLC Player
    STB Emulator
    Perfect Player
    Best Player TV and Movies
    Enigma
    And much more !

    With so many iptv compatible devices, we can provide support for every device in existence.

    Here is a list of hardware (and software) iptv can officially offer support to :
    (H) MagBox (250,254, etc)
    (H) Dreamlink (T1, T1+, T6, etc)
    (H) Avov Tvonline (N, N2, N3 etc)
    (H) Amazon Fire TV Stick
    (S) Kodi
    (S) STB Emulator
    (S) Perfect Player
    (S) Best Player
    (S) VLC Player

    IPTV devices allow, but official support cannot be provided for :
    Zgemma
    Enigma2
    XtreamTV
    ROKU

    IPTV devices do not allow our services to : 
    TVHEADEND

  19. 19
    Does this service decrease at any time?

    We have a 99% rating, but like any other service it sometimes needs an update, a backup, or get into maintenance work

  20. 20
    Wi-Fi or Ethernet?

    We always recommend that you connect your device device (Ethernet).

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